Benefits Administration and Payroll Outsourcing Services

Benefits Administration and Payroll Outsourcing Services

What's New?

  • Property & Casualty Insurance Services


    Today’s competitive business environment demands that companies find better, more efficient ways to manage their employee benefits investment. And as businesses expand, merge, re-purpose and reallocate resources, it’s more important than ever for employers to optimize their workforce, keep accurate records, and improve administrative efficiency. EPIC’s Outsourcing Services are designed to enhance the implementation and integration of an employer’s total compensation package. Our solutions meet the needs and challenges of today while working to address the opportunities of the future.

    • Provide ongoing enrollment support for new hires and changes due to life events and work status.
    • Communicate Adds/Deletes/Changes on all coverage to plan carriers or vendors.
    • Maintain HRIS Benefits System (if available).
    • Generate self-billed monthly insurance provider invoices.
    • Reconcile monthly invoices.
      • EPIC will create a billing summary each month that will reflect a consolidation of all monthly invoices.
    • Review and reconcile error reports received from providers that receive eligibility data electronically (if available).
    • Provide online access to all provider invoices (if available from provider).
    • Address benefits-related issues and questions to facilitate resolution.
    • Communicate COBRA events with COBRA vendor as needed.
    • Enter new hire and terminations into system
    • Update pay records to include pay rate changes, department changes, title changes, direct deposit and status changes
    • Transmit payroll
    • Transmit files to 401(k) provider
    • Verify employment to 3rd parties
    • Vacation tracking (provided with payroll services)
    • Enter time/hours worked into payroll system
    • Standard payroll reporting (via payroll software)
    • Coordinate mailing of annual W2 forms to all active/terminated EEs
    • Administer garnishments 


    Payroll System Implementation

    • Attend conference calls with client and vendor
    • Assist in gathering data and info to define company structure in new system (depts, cost centers, employee type, earnings, deduction codes)
    • Make sure all states are set up with proper rates (SUI) and tax filing frequency
    • Pull employee data from current system if applicable and given rights to access
    • Compare employee data between current and new system
    • Ensure garnishments are set up properly
    • Test as needed

    HRIS/Benefit Implementation

    • Attend conference calls with client and vendor
    • Assist in gathering company level structure
    • Assist in completing vendor questionnaire
    • Assist in creating benefit plans with rates and rules
    • Assist with importing benefit enrollment data

    Time and Attendance Implementation

    • Attend conference calls with client and vendor
    • Assist in completing vendor questionnaire if applicable – assist with system setup of work rules, pay types, pay rules
    • Assist in gathering reporting structure
    • Test as needed


    Cindy Covington
    Vice President, Client Services / Employer Services Division

    Micki Allen, CPP
    Client Services Manager