A cyberattack reportedly disrupted refrigeration systems at hundreds of French supermarkets, a reminder that for organizations with connected equipment, cyber risk now extends well beyond data theft and ransomware. The attack reportedly targeted internet-connected commercial refrigeration systems, resulting in inventory spoilage, operational disruptions, supply chain challenges, and lost sales.
The incident underscores the growing intersection of cyber risk, operational technology (OT), property exposures, and business interruption. As physical systems become increasingly connected to business networks, organizations should consider not only how they are securing that technology, but also how their insurance programs may respond when a cyber event results in physical or operational losses.
