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… technology stack: Workforce management including core HRIS, payroll, timekeeping and scheduling Talent management including recruiting, onboarding, and performance Benefits administration Benefits Help Desk Benefits questions don’t stop because your HR team is busy. They pile up. Employees need help understanding what’s covered, fixing a claim, or figuring out enrollment. Every one of those conversations takes time your team doesn’t always have. That’s where EPIC’s Benefits Help Desk team steps in. We serve as a confidential, knowledgeable extension of your benefits department, fielding employee inquiries. Our advocates know your plans inside and out, which means your

Life, Absence, and Disability (LAD) benefits used to live in the “set it and forget it” corner of most benefits programs. That’s not the world we’re in anymore. Employees are paying closer attention to the coverage their employer provides. States are passing new mandates faster than most teams can track. Programs that once felt straightforward now touch compliance, compensation strategy, workforce planning, and the employee experience all at once. EPIC’s LAD practice was built for exactly this kind of complexity. We work alongside multi-state employers to design programs that reflect how people work and live today …

Wellness at Work Is No Longer Optional Employee wellness has evolved from a “nice-to-have” to a strategic imperative. Today’s workforce expects inclusive, holistic programs that go beyond traditional offerings to address mental health, financial wellbeing, chronic condition management, and generational needs. Employers are responding with innovative strategies that integrate wellness into the broader benefits ecosystem. To understand these shifts, EPIC surveyed 238 benefits leaders nationwide to uncover current practices, challenges, and future investment plans in workplace wellness. Key Findings Include: Wellness Is Mainstream: 7 in 10 employers offer or are developing a workplace wellness program, and most …