EPIC National Employee Benefits Practice Scores 88% Net Promoter Score
EPIC Employee Benefits (EB) received an 88% Net Promoter Score (NPS). Thank you to our clients who completed our survey! The NPS survey asks, on a scale of 1-10, how likely a Client is to recommend EPIC to a friend or colleague. The score reflects the percent of Promoters (those who selected 9 or 10) minus the percent of Detractors (those who selected 0-6). Passives (those who select a 7 or 8) are not included. We’re proud to report factors influencing and contributing to the favorable rating included: the overall partnership and relationship clients have with their …
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