Our Benefits and Payroll Administration teams specialize in the implementation of products such as ADP Payroll, HRB Employee Information Systems and various time and attendance tools. Our specialists are each Certified Payroll Professionals and have years of experience in benefits administration, claims resolution, payroll processing, policy and procedure development and implementation, and worker’s compensation administration.


With our Benefits Administration Services, each client has an assigned and dedicated Benefits Administrator for their account. Our service model also includes the administration of Human Resources (HR) & Benefits Technology Solutions and Claim Resolution services.


Benefits Administration Services
  • Add/Delete/Change Communication with all coverage/plan carriers or vendors
  • Bill Reconciliation
  • Eligibility Tracking in conjunction with HRIS (Human Resource Information System) and Payroll services
  • Employee New Hire Benefit Communication
  • Online Enrollment
HR/Benefits Technology Solution
  • Interface with HR/Payroll
  • Access data in real-time
  • Warehouse data
  • Increase the accuracy of calculations
  • Manage eligibility
  • Automate reconciliation process
  • Annual online enrollment updates
  • Paper copies of enrollment forms can be scanned and filed electronically
Claim Resolution
  • Direct dial, direct fax and email access to your Benefits Specialist
  • Highly trained, knowledgeable, and backed by a staff of experts
  • Employee service call documentation, resolution and reporting


Payroll Administration Services


With our Payroll Administration Services, our clients have a payroll solution that utilizes the expertise of highly skilled payroll professionals managing every detail of your payroll needs. Our payroll professionals have years of payroll processing experience and are responsible for:

  • Entering new hire and termination pay/tax information into the system
  • Making changes to pay records based on approved, signed documents
  • Transmitting payroll
  • Distribution of pay statements/checks
  • Transmitting of files to 401(k) provider
  • Verification of employment to 3rd parties
  • Vacation tracking (provided with Payroll services)
  • Entering time/hours worked into the payroll system
  • Payroll reporting

The many advantages of utilizing our Payroll Administration services include:

  • Interface with Benefits Administration tool
  • Managers can access HR and payroll information
  • Single data entry process
  • Reports can be emailed to management
  • Services can be implemented using any major payroll providers’ web-based application

At EPIC, we offer flexible solutions to meet your current benefits and payroll challenges and address your future opportunities. Our Benefits and Payroll Administration Services are designed to enhance the implementation and integration of your firm’s total compensation package.

Our Leaders

Cindy Covington Headshot
Cindy Covington

Vice President, Client Services, Employer Services Division – Duluth, GA

Jamie Chambers Headshot
Jamie Chambers

Director, HR Technology – Houston, TX

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Contact us to see how we can help your business.