IMPACT RISK PARTNERS

Reduce operational and workforce risks at an enterprise-wide level using our comprehensive suite of performance-based solutions. Our process is a distinct departure from the siloed approach commonly practiced in today’s corporate environment; our cross-functional experts integrate across multiple areas and vendors to create holistic solutions that generate risk management and operational efficiencies to increase the resiliency and well-being of your workforce.

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Workers’ Compensation Solutions

Workers’ Compensation Liabilities Reduction

We combine analytics strategy, claims management and process management to help you achieve actuarial reductions and collateral cost improvements. Our deep understanding and respect of the relationship between risk management and finance comes from knowledge and expertise in the workers’ compensation industry.

Work with our multi-disciplined team of experts as they develop a quantifiable target cost reduction and develop injury management and resolution tactics to optimize cost containment processes and expedite claim closures.

Read about additional details and benefits to this approach in our article.

Human Resources
Hire, re-hire, and onboard process

Safety
Training and awareness to establish behavior changes and reduce unsafe acts

Risk Management
Claim management and resolution

Operations
Operational response and training for new claims

Finance
Actuarial reconciliation and management of collateral

Workers’ Compensation Claims Closure

Using custom claim scoring tools, we identify and resolve the claims that have the greatest opportunity for closure throughout your entire inventory, not just the legacy claims. The results of our efforts are longstanding, as we partner with your third-party carrier (TPA)/carrier to improve claim processes at their root cause to set the foundation for improvements to future claims handling.

Differentiators

• Our proprietary analytic tools are applied to the entire claim inventory, not just the legacy claims
• The claim inventory is prioritized by the closure score, where a higher score represents a greater opportunity to mitigate cost and bring the claim to closure

• Claims present different opportunities; the closure score is calculated based on each claim’s unique profile
• Frequently recurring opportunities to reduce duration and cost are addressed with the client, third-party administrator (TPA)/carrier and claim partners (i.e., defense counsel) to improve the process at the root cause level to enhance the best practices and future handling

Workers’ Compensation Managed Care Optimization

Our Managed Care Optimization team leverages 60+ years of experience and operational expertise to evaluate your current outcomes and program processes and identify cost reduction opportunities. We combine an analytical review with our deep industry knowledge to evaluate your Managed Care bill review program in three areas:

• Program Evaluation
• Gap Analysis
• Program Measurement

The meaningful, measurable results ensure you receive optimal service with the right services at the agreed upon price.

Profit Protection

Profit Protection solutions are critical to the success of any business operation. Loss, including shrink, waste, damage and spoilage, can have a severe impact on profitability and performance. In fact, the majority of profit-eroding behaviors are the result of operational and administrative errors, internal theft and external theft. These behaviors not only reduce profits but have a negative impact on customer experience, employee morale and employee turnover.

Outsourced Loss Prevention Services

Operational Audits

Safety Program Development and Audits

Business Continuity

Physical Safety & Security Programs

Investigations

Business Performance Improvement

Cultural Success Model

Training

Digital Learning
Micro-burst Learning
Videos, Animation
Game Learning
Mobile Learning
Classroom Materials

Coaching

Manager Talks
Leader Guides
Tracking Tools
Coaching and Reinforcement Cards

Awareness

Digital Campaigns
Print Campaigns

Measurement

Data Collection
Tools
Analysis
Audits
Learning Management Systems (LMS) Integration

Recognition

Giveaways
Program Launch
Monthly Participation
Goal Achievement
Special Achievement
Promotions