HR Technology Trends: Prepare for Outsourced Benefits Administration Service Fee Increases
We’re in the thick of fourth-quarter madness. Open enrollment is always a difficult time for benefits administration and human resources (HR) teams and turnover is common, but issues appear to be different than in previous years. And like many employers, outsourced administration firms are experiencing a shift in their staffing, commonly referred to as “The Great Resignation.” We’re observing these staffing issues and the resultant slow in response times and quality firsthand, and so are our clients. Viewpoints from Virginia Talbot Outsourced administration firms need to balance labor costs and revenue carefully in the best of times …
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