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… majority of which they are denying or reserving their rights. They are fearful that the empty restaurants and nearly empty hotels may generate vandalism losses. They are fearful that the return of guests and employees will bring an entirely new wave of claims. Workers’ Compensation The last bastion of soft pricing was Workers’ Compensation insurance. That all changed in California when Governor Newsom issued an executive order in the first week of May that Workers’ Compensation benefits will be provided to workers who contract COVID-19 on the job. The presumption is that workers who work outside of their …

… clear, succinct and targeted information Use short, frequent messaging to help ensure reinforcement and retention of key, cost-mitigating behaviors As we learn more about COVID-19, safety training and awareness must evolve to ensure timely compliance, alignment and cultural engagement. Responding to claims Despite your best efforts to protect employees, injuries will occur. How you respond to a new claim will be critical to the successful outcome of that claim. If injured workers feel abandoned to the system or confused about their benefits, they’re more likely to incur extra medical treatments, lose more time from work and hire …